The service was very fast, they turned this around within a day, it's just the UK/Germany postage that takes time (around 4-5 days each way). They put a 15GB avi file onto my memory stick, a lovely 1440x1080 sized image with the correct 1.333 pixel aspect ratio for my anamorphic footage. So I effectively get back my super 8 reel and a 1920x1080 16x9 file to work with. Kudos to Frank for getting these settings right, because anamorphic super8 footage is a fairly unusual format to be dealing with.
I have to say I am hugely impressed by the quality of the work, especially as this is a reasonably priced service. I'll definitely be sending a few more films this way in the future; maybe even getting a few re-scans of earlier films by way of comparison.
I've been sending my last few films off to Sweden to Uppsala Bildteknik for scanning on the FlashScan HD machine, from that system I was getting a 1024x720 4x3 scan, pillarboxed within a 1280x720 image size.
The new scans from the Muller machine are obviously clearer and higher resolution; the files seem to be hardly compressed too. When ordering the telecine from 18Frames, I opted for their '2k look'; quite a heavily post-processed image which is highly-stabilized and sharpened to look more like larger film formats. For this project, I'm not looking for a wobbly grainy 'home movie' image, I'm trying to make my images look like a glossy cinema travel documentary or a commercial from the 1970s, and these would typically have been shot on 35mm film.
The thing is... the first couple of reels I had scanned for this project now have a very different quality to this new one, leading to the costly possibility of getting a couple of those earlier reels scanned again.
I'm not showing any moving footage from this project just yet, but here are a few stills (from the new Muller-scanned footage) just to give an idea of the new look.